How to Scan and Send Your Photo for Free Assessment

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100% Non-Invasive Your original physical print is never altered or exposed to chemical treatments

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Review Before Paying We send a high-resolution watermarked proof for your approval before final payment

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Anatomical Fidelity Zero plastic AI distortions: we preserve the true facial identity of your ancestors

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Augmented Reality Frames Your framed prints come alive with video and sound when scanned with any smartphone camera

★ Recommended by Daniel Martínez

Scan with Free "Google PhotoScan" (Zero Glare)

If your photo has a glossy surface or slight curl, Google PhotoScan is the best free mobile tool. It captures 4 rapid angles and fuses them to eliminate 100% of white glare and harsh light reflections, automatically cropping and straightening edges.

GET IT ON Google Play

Download on the App Store

Frame the entire photo: Open PhotoScan and place the print inside the on-screen frame. Tap the blue shutter button.

Follow the 4 magic dots: Four white circles will appear. Hold your phone over each dot until the circle fills.

Instant anti-glare stitching: The app merges all angles, removes light reflection, and straightens the corners automatically.

Send via WhatsApp: Tap 'Share' → WhatsApp → +52 477 752 9543 to receive your free assessment.

Move over dot

Google's 4-point anti-glare capture technology

Alternative Method

Direct Smartphone Photo (4 Steps)

If you prefer not to download the app, follow these 4 essential camera rules:

Indirect Daylight

Place the photo on a flat surface near a window during daylight. Avoid direct sunbeams and turn off warm indoor tungsten bulbs to preserve original color tones.

Turn Flash 100% OFF

Camera flash generates a bright white specular hotspot that washes out facial details. Make sure your phone flash is disabled in camera settings.

Hold Phone at 90° Angle

Hold the phone directly parallel above the photo. Avoid tilted angles to prevent trapezoidal perspective warping and face distortion.

Clean Lens & Steady Focus

Wipe your camera lens to remove finger oil smudges. Tap the screen directly over the person's eyes to lock sharp focus and brace your elbows before tapping shutter.

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⚠️ CRITICAL WARNING: Is your photograph stuck to the picture frame glass?

NEVER TRY TO PEEL IT OFF AT HOME! When vintage photos spend years framed in humid conditions, the gelatin emulsion chemically bonds to the glass surface.

Pulling, using steam, hair dryers, or razor blades will permanently tear off your loved one's face.

What you should do: Bring or ship the entire framed picture with the glass attached to our local workshop in León (Perpetuo Socorro #209). We digitize it directly through the glass using cross-polarized lighting and specialized optical filters that erase reflections without touching the paper.

For Flatbed Scanner Owners

Technical Flatbed Scanner Settings

If you have access to a desktop scanner, use these optimal parameters:

Optical Resolution: Between 600 DPI and 1200 DPI (true optical resolution, not interpolated).

Color Mode: Scan in Color (24-bit RGB) even for monochrome or sepia photos to capture genuine paper patina.

File Format: Save as uncompressed TIFF or maximum quality (100%) JPG.

Disable Scanner Auto-Filters: Turn off scanner auto-contrast, software sharpening, or automated dust-reduction filters.

Clarity & Trust

Frequently Asked Questions

Transparent answers regarding our handcrafted restoration process, turnaround times, and security.

Why do you recommend using Google PhotoScan instead of the default phone camera?

Google PhotoScan takes 4 rapid shots from slightly different angles and stitches them together using Google's anti-glare algorithms to completely eliminate light reflections and glossy paper sheen, while automatically cropping and straightening perspective.

Is a smartphone capture sufficient for assessment and restoration?

Yes, for a free diagnostic assessment and most digital restorations, a photo captured with Google PhotoScan or following our 4-step natural light guide is 100% sufficient. If monumental enlargement is required, we will let you know if a 600 DPI flatbed scan is recommended.

Is Google PhotoScan free to download?

Yes, PhotoScan is a 100% free app developed by Google, available for Android on Google Play and for iPhone on the Apple App Store.

How can I send very large scanned files?

You can send high-resolution TIFF or raw files via free Google Drive or WeTransfer links through WhatsApp to +52 477 752 9543 or email.

How to Capture, Scan, and Send Your Photo